Shipping Policy
At Liora Lady, we aim to process and deliver your orders safely and within the estimated delivery time.
Orders are normally processed after successful confirmation of the order and payment.
Orders may require 1–3 business days for processing before dispatch.
During sales, festivals, holidays or periods of high order volume, processing may take additional time.
After dispatch, delivery generally takes approximately:
Delivery timelines are estimates and may vary depending on the courier partner, destination, weather, public holidays and other circumstances beyond our control.
Applicable shipping charges, if any, will be displayed during the checkout process or communicated before order confirmation.
Once your order has been dispatched, tracking information may be shared with you through the contact details provided while placing the order.
Customers are responsible for providing a complete and accurate delivery address, including:
Liora Lady will not be responsible for delays or failed deliveries caused by an incorrect or incomplete address.
If a delivery is delayed due to circumstances beyond our control, we will assist you in coordinating with the courier partner.
If an order is returned because of an incorrect address, repeated delivery failure or the recipient being unavailable, additional shipping charges may apply for re-delivery.
If the package appears damaged or tampered with at the time of delivery, please contact us as soon as possible.
We recommend taking photographs or recording an unboxing video when opening your package, especially for reporting missing or damaged items.
For shipping-related queries, please contact Liora Lady through the contact details available on our website.